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1. Check the LC of the game and make sure there is a LCI installed on the controller that matches.

2. If the asset number of the game changed during an upgrade / theme-change make sure you delete the old asset out of quickconfig and reboot the game. 

3. If the issue is with only one game, you may need to:

   1. Remove the game from the progressive pools.

   2. Delete the asset from quickconfig.

   3. Reboot the game.

   4. Re-add the game to the progressive pools.

4. If the issue is with all the games:

   1. Check the network and switch for power and connectivity

   2. Log into the controller and make sure services are still running. 

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