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The following steps need to be followed and noted in your ticket before ordering a new Spectra Logic for the issues below.

Table of Contents

No boot

  1. disconnect all wires from the back-plane except the DC12 which powers the logic. If it boots up at that point you have a short somewhere in the cabinet.

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  2. Re-seat the Bios chips. This step may be necessary as we swap the bios chips when replacing the logic. The bios chips are needed to for the logic to boot.

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