This is the first error seen when installing OS2020 3D.
Requires the normal ram-clear as part of setup. Issue can be created by booting the game up with OS21.2 loading the very first screen where the hold percentage is selected, shut the game off and inserted a new OS 23.1
Resolutions:
Ramclear two more times
Replace software
search terms: 23.17
Astea ticket#s
SO262039