AGS Field Service Knowledge Base

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After every install and game conversion the following tasks need to be performed:

  • Check Touch screen function on main monitor and button deck.

  • Check for Sound

  • Perform a TITO (Ticket In Ticket Out) test for the Printer and Bill Validator.

  • Check Button Operation

  • Ensure the bet amounts on the button deck match game screen.

  • Lights, ensure all lights are working.

  • Check the candle function.

If an item above does not work as intended (and you cannot fix it) you need to open a ticket with TAC.

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