AGS Field Service Knowledge Base

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Problem

Screen orientation is not correct on Base Image and the touch shows up on the wrong monitor.

We are looking into why this is happening. Follow the steps below for now to fix the issue.

Solution

With write filter disabled

Go into display settings and move the DT to the right side of the double sided monitor.

Then go to the start menu, open MT 7 Micro touch manager and do what happens in the video below.

fix touch scren and orentation.MOV

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