AGS Field Service Knowledge Base

PAX Field Service and Setup Manual

 


Unpacking

Carefully unpack the PAX-S Shuffler from the box. Set any foam or packing material aside. Make sure all the included components and parts are present.

 

PAXS Shuffler

Power Cable

Software shipped Separately

 

 

Remove foam or packing material from the inside of the shuffler:

 

 

 

  1. Remove the Top Cover

  2. Remove the Sliding Pate by Pulling Upwards and Out.

  3. Carefully Remove the Foam Packing from inside the Shuffler.

  4. Reinstall Sliding plate.

 


Initial Set Up

Static Brush Kit

Now is a good time to install the Static Brush kit if your casino is using plastic cards. Theses should ship with the shuffler and be installed during setup.

PAX Static Brush Kit Installation

Install Micro SD Card

Before Powering on the PAX-S Shuffler for the first time, the Micro SD Card with Regulated Software must be installed.

With the shuffler display facing you:

  1. Remove Left Side Cover

  2. The Micro SD Card Slot is located on the Main PCB to the right of the Fan.

  3. Insert the Micro SD Card with the connectors facing up.

  4. The Card should snap into place.

  5. You will reinstall the cover at after all setup is complete.

 


Base Machine Settings

The Time, Date and Serial Number will be set at the factory and retained on the SSD.  However, the Time and Time Zone may need to be updated at the location.

 With the shuffler powered on:

  1. From the Main Menu, Select the Gear Icon to Enter the User Menu.

  2. In the User Menu Select the Maintenance Button.

  3. Enter the Password and Select the Enter Button.

    1. We are not allowed to put the password in the document. Call support if you need a reminder.

  4. In the Maintenance Menu Select the Utilities Button.

  5. From the Utilities Menu Select the Base Machine Settings Button.

  6. Enter:

    1. Serial Number (input all the numbers after the S2),

    2. Time Zone, Time and Date

    3. toggle which side the button goes on. Ask the casino which side they want.

  7. Select the Home Icon to Return the Main Menu.


Adjustments

The video below goes with the Insert and Output Adjustments.

 

Shuttle Insert Offset (Calibration)

The shuffler must be powered off before removing the side cover, if it is not you will get a red light error and be unable to continue.

  1. Remove right side cover.

  2. From the Main Menu, Select the Gear Icon to Enter the User Menu.

  3. In the User Menu Select the Maintenance Button.

  4. Enter the Password and Select the Enter Button.

    1. We are not allowed to put the password in the document. Call support if you need a reminder.

  5. Select Machine Control > Machine Calibration > Select Shuttle Insert Offset then press the return key with the current value. 
    For reference 300 points equals 1 card thickness and 150 points half a card thickness. A higher number will lower the shuttle position.

  6. Adjust until alignment marks on side plate and shuttle line up.

Output setting

Watch the video above for how to set the output setting. Make sure to reinstall the Sliding Plate and press the home button to return to home screen.

Brake Roll Setting

The gap between the two aluminum brake rollers should be approximately 1 ½ card thicknesses. This gap should be checked during installation.

  1. With the shuffler turned OFF:

  2. Remove the Outfeed Tray

  3. Remove the Infeed Tray

     

     

    If adjustment is needed follow these steps:
    Use a Hex 2.5mm t-handle to loosen the Screws attaching the Brake Roller Shaft.

 

  1. Slide the .015mm Pink Shim (Included) between the two Black Brake Rollers.

  2. Push down firmly (about 5 to 10 pounds of pressure) and evenly on the top roller and tighten the two 2.5mm Hex Screws.

  3. Be Sure the Gap is even across both sets of rollers.

  4. Replace the Infeed and Outfeed Trays.

Card Weight Belt Tension

Check the Card Weight Belt Tension. The belt should not be loose.

https://youtu.be/tXH_64TB2XU

Add Deck

It is necessary to add a new deck to the Shuffler in order for the system to properly recognize the specific cards in use.

  1. From the Main Menu, Select the Gear Icon to Enter the User Menu.

  2. In the User Menu Select the Maintenance Button.

  3. Enter the Password and Select the Enter Button.

  4. In the Maintenance Menu Select the Deck Setup Button.

  5. From the Deck Setup Menu Select the Add New Deck button. 

  6. Enter a name for the deck and Select Enter.

Start with a deck of cards in order from bottom to top: Ace-King of Spades, Ace-King Diamonds, King-Ace of Clubs, King-Ace of Hearts, and finally the two jokers on the top.

  1. When Prompted to Add New Deck, Place the Deck in the Infeed Tray.

  2. The Shuffler will input the Deck.

  3. Select Accept to accept the shuffle.

  4. Remove the Deck from the Outfeed Tray, Rotate the Deck and Place the Deck back in the Infeed Tray.

  5. Select Accept to accept the 2nd shuffle

  6. Once the Deck Operation Successful message appears, Navigate Back to the User Menu.

  7. Select the Current Deck button.

  8. Find the New Deck in the list, Select it and Select Done.

  9. Navigate back to the Deck Setup menu.

  10. Select Maintenance > Maintenance Password > Deck Setup > Delete Deck

  11. Select the Deck to be Deleted and Select the Delete Selection(s) button.

  12. Select the Return button and repeat if necessary.

  13. Delete all decks not used at the location.

  14. Note: The active deck will not show on the list of decks to delete.


Game Setup

Most Stud poker games played in a casino are listed in the Games Selection menu. The user menu needs be configured to show only the games at the casino where Pax is installed. A check box next to each game in the game selection menu will show if the game is to appear in the user menu.

 

Select Gear Icon > Maintenance > Maintenance Password > Game Setup > Edit Game

  1. Select the Game to be Configured.

    1. To configure select Game Setup in the Maintenance Menu and edit each game. Select yes or no to display the game in the user menu.

  2. Enable (default) or Disable the Dealer Cover Card / Green Button Press Options.

 


Test Run

After setup is complete 10 test shuffles with a deck of cards in use at the location should be performed.


Table Mounting

 

Full table Cut

  • Bracket to join back bar on table ring

    • Most tables have the back bar attached to the padded ring not to the table top

  • Template to cut table with router and router guide

    • ½ straight router bit and ¾ OD template guide

Partial Table Cut

  • Metal frame same size opening as full cut

    • Allows Pax to mount in an opening cut into the table but not as deep.

    • Attaches to table top

    • Same part for RH and LH

  • Bracket to join table ring

    • Same part use for a full cut install

  • Template to cut table with router

    • Account for extra width of metal frame

Off Table

Mount shuffler behind the table with no modifications to table or table ring

  • Wood block with opening for shuffler mounted on metal bracket.

    • 1 ½ thick wood

  • ¼ inch spacers between table and bracket to account for thicker tables

  • Support leg to prevent table from tipping

    • Account for high and low tables

  • Right and left hand versions


(PM) Preventative Maintenance


Tool Kit C40-00444

Description

AGS #

Tool Kit w/everything below

C40-00444

Hex Driver 1.5mm

 

Hex Driver 2mm

 

Hex Driver 2.5mm

 

Hex Driver 3mm

 

T-Handle Driver 2mm

 

T-Handle Driver 2.5mm

 

Additional Tools

AGS #

Service Request Lables

C40-00418

Cleaning Cards

C40-00450

.015 Pink plastic Shim

C40-00415

Router Template Full Cut  "Order as needed on install"

C40-00396

Router Template 1/2 Cut "Order as needed on install"

C40-00397

Bee Playing Cards Red

C40-00385

Bee Playing Cards Blue

C40-00386

Cloth ( bag of a few )

C103413

Cotton Swab ( box of 100)

C22-00005


Trouble Shooting and Bulletins


 

 

 

 

For assistance email support@playags.com or call 1-877-358-6300