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TechAssist Logs Puller

AGS Field Service Knowledge Base

TechAssist Logs Puller

The TechAssist Logs Puller is a text only USB. The only requirement is: the device you are tying to pull logs from needs to be running TechAssist_1.0

 

This will work on a Progressive and Maestro Controller. This will NOT work with the Axiomtek Sign Controller, yet!

 

  1. Download the file below.

  2. Right click on it and Extract All.

  3. Open the extracted folder.

  4. Copy the contents to the root of a clean usb.
    There can be no other files on the USB.

  5. Plug the usb into the device.

  6. Wait 1 minute or until the USB auto ejects from MyComputer

  7. Pull the USB and be ready to send logs when asked for them.

 

 

https://youtu.be/LbpYfeGUkdU

Search terms: Progressive logs puller, maestro logs puller, sign controller logs puller

 

 

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