AGS Field Service Knowledge Base

(T103) Server Disconnect

This error occurs when the table is having an issue contacting the server. There are multiple reasons this occurs:

The best way to resolve the issue is to check the exception log and see more details for the error.

C:/Logs/Agstables***/Exception/exception.log

Open the exception log without a number at the end, scroll down to the bottom and compare with the logs below.


There was no endpoint listening at https/

Endpoint address incorrect
Table IP address incorrect
Cannot ping the server due to network issues
System Service not running on the Server

 

No endpoint listening.png

Could not establish trust relationship for the SSL/TLS secure

Date - time - timezone do not match the server
Certificate not installed in Trusted Root.

 

 


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