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Close / Resolve a Ticket

AGS Field Service Knowledge Base

Close / Resolve a Ticket

Owned by Emery Redenius
Last updated: Jun 18, 2024

  1. Add notes to the “New Problem Notes” of Service Info.

  2. Select Resolve in the Left Colunmn

  3. Toggle Resolved

  4. Input Resolve Text

  5. Set Repair code

  6. Save

 

 

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