AGS Service

AGS Service Center (search for a code or condition)

Featured portals

  1. AGS IT Support

    Please browse our self-help knowledge base articles or submit an IT support ticket. Our goal is to resolve your issue as quickly as possible.

Suggested forms

  • Software Request or Issue in AGS IT Support

    Problems with any application

  • Order Entry / Parts Help in Operations!

    After an Astea Ticket (SV00..) has been placed. Use this when you need to escalate orders or check status of Alliance/Astea Or report issues with parts shipments.

  • Hardware Request or Issue in AGS IT Support

    Problems with your equipment

  • Operation Field Issues in Operations!

    Scheduling Specialist and Sales Order Entry:
    Slot Software Upgrades
    Hardware Upgrades
    Missing Serial Numbers
    Quality Alerts
    Sign repair scheduling
    Trucking / Delivery Issues
    Missing freight/pallets (Signage, back-up batteries, chairs, bases etc..)

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