Training Videos

Here is a series of There are training videos about the Bluberi cabinet, network and software.To watch the videos click the Image below while holding Ctrl or click this linkand content on AGS Academy. Please go there to view that content.

Cabinets

Cole Slim

• Single screen cabinet

  • Max Board. See Figure - 1.

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Each Bluberi Game Themes requires its own Net340 and black hub. These games cannot be run with any other there to the game server. They MUST be run by themselves or Issues will occur.

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Net340 - A new Net340 with the proper 303c-A and 303-B software installed is needed. A new Dkey is also needed. Using the Dipswitches set the bank number to one that is not currently in use. (NO NOT REUSE A OLD DKEY THAT HAS BEEN ON THE SERVER IN THE PAST).

RT860 - Multiple Net340s can be plugged into 1 RT860 depending on the RT860s Config#. For Example, Royal Reels, Liberty 7, Cool Cats can ll be plugged into the same RT860 but Superball will be on its own RT860 as it uses a different RT860 Config#.

• Step 1 - Once the games are installed and connected to the Net340 and RT860, you will need to provide information from each new game to the TAC (Technical Assistance Center) or IAA agent (Installation & Administration Agent) you are working with.

• Game DKEY (Each game has its own individual Dkey # found under the Versions Tab in the Main Menu).

• Net Dkey (The Net Dkey is also found under the Versions Tab in the Main Menu).

• Theme and version ie. Royal Reels v5.07 (This can be found on the software DIMM and also found in the Main Menus upper left corner).

This information is needed so the TAC or IAA agent can properly assign the Net card and games to the proper theme and profile on the server.

If the agent is unable to see the game DKEY, you can force that DKEY number to the server by attempting to pull the Game Config 3 to 5 times. This should push the game DKEY to the server so the agent can properly assign in.

Once the agent pushes the profile to the game; you will:

• Step 2 - Pull the Game Profile from the Game Config Tab in the Main Menu. You should see denominations pop up in (GREEN) color. Verify with the casino that the proper Denominations are selected. If changes are needed to be made let the agent know.

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• Step 3 - On the Main Menu in lower left corner you should see ‘Send Config’. Once sent; you should see the ‘Game Configuration Sent Okay' Windows pop up on screen.

• Step 4 - Now go to each game and read config and it will pull the main game settings from the Netcard. (You will need to change the SAS Asset Number and Machine Number on each game and pull Game profile from the server).

Converting Games to a New Title Not Already on The Floor

When Converting games to New Titles not already existing on the floor; you will basically follow the steps for installing new games. In most cases, you can reuse the old DKeys. If the DKeys are unable to be removed from the old theme; then, a new DKeys will be needed.

Once you have installed the new Net340; connected the games to it and swapped the software in the games

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• Step 1 - Power Game OFF.

• Step 2 - Unplug all Peripherals from the top of the Max Board. ie.:

  • Bill Acceptor

  • Touchscreen

  • Printer

  • SAS Cable

  • Video Cables

  • Network Cables

• Step 3 - Unplug the Games DKEY from the lower left of the Max Board.

Note: The DKEY remains with the game and will be used with the new Max Board.

• Step 4 - Pull the Max Board straight up and out of the Logic Box.

• Step 5 - Remove the following:

  • Sphinx Chip

  • Sound Controller Chip

  • Software DIMM from the board.

Note: Be careful not to bend any pins on the Sphinx or Sound Controller when removing.

• Step 6 - Install the Software you removed in Step 5 onto the new Max Board.

Note: That the Sphinx has a black dot in the in the corner that correlates to the white circle on the Max Board. The Sound Controller and a Key Slot or notch on one end that correlates to a white notch on the Max Board. The Software DIMM can only be installed on e way as the notch on the DIMM is off center. This should slide in fairly easily if lined up.

• Step 7 - Install new Max Board into the Logic Box using the rails to slide the Max Board down into the Edge Harness. Make sure the Edge Harness is aligned properly before seating the board all the way down.

• Step 8 - Install all Peripherals removed in Step 2 and Step 3.

• Step 9 - Make sure that DIP SWITCH 8 is pushed down to Ram Clear the new Max Board upon first boot.

• Step 10 - Power game on the setup game as you would after a Ram Clear.

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• Step 1 - Take note of what cables are plugged into the Net340 and where.

Note: Taking a photo is highly recommended.

• Step 2 - Unplug the cables and slide the Net340 out of the Blackbox.

Note: DO NOT POWER OFF BLACKBOX IF OTHER NET340 CARDS ARE ACTIVE. THE NET340 IS HOT SWAPPABLE.

• Step 3 - Remove the 303c-A, 303c-B Chips from the Net340.

Note: Verify your new Net340 has a preinstalled AGS / C8 Net chip installed. If not remove the chip from the old Net340.

• Step 4 - Remove the Net340 DKEY and take note of the DIP SWITCH settings.

• Step 5 - Install the software and DKEY removed from Step 3 and Step 4 onto the new Net340.

• Step 6 - Change the DIP SWITCH settings on the new Net340 to match the Net340 you removed.

• Step 7 - Install the new Net340 into the Blackbox and plug in all cables that where removed in Step 1.

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• Step 1 - Take note of what cables are plugged are plugged into the RT860 and where.

Note: Taking a photo is highly recommended.

• Step 2 - Unplug all cables plugged into the front of the RT860 and also unplug the Screen Comm cable that is plugged in on the side of the RT860 if one is installed.

• Step 3 - Remove the RT860 from the Blackbox and connect all cable that where unplugged.

Note: DO NOT POWER OFF BLACKBOX IF OTHER NET340 CARDS ARE ACTIVE. THE NET340 IS HOT SWAPPABLE.

• Step 4 - Install the new RT860 into the Blackbox and connect all cables that where unplugged.

• Step 5 - Refer to the RT860 Configuration in this manual to setup the new RT860 if needed.

Note: Depending on Themes using the RT860 the Config # may need to be changed to 0 or 1.

Trouble Shooting

Max 340 LEDs

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This guide will try to cover as many network issues that can be encountered on a generic casino network with Bluberi devices and how to solve them. Refer to the topology below and refer to the problem number for more detail.

VGM to HUB connection Messages and symptoms:

In the Network Test panel, you will have a “Not Received” message. See picture 1.
Possible causes:

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