Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

The TechAssist Logs Puller is a text only USB. The only requirement is: the device you are tying to pull logs from needs to be running TechAssist_1.0

...

  1. Download the file below.

  2. Right click on it and Extract All.

  3. Open the extracted folder.

  4. Copy the contents to the root of a clean usb.
    There can be no other files on the USB.

  5. Plug the usb into the device.

  6. Wait 2 minutes

  7. Pull the USB and be ready to send logs when asked for them.

...