21.4 Waiting for Progressive Server Registration
Game is not communicating with the server or it is not in an active pool. This may happen
| Warning |
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When it this error happens after a ramclear or power outage |
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If the game was part of a progressive pool and you are getting this error after a ramclear:
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If these steps do not work, you may need to get a new progressivecontroller.xml file. Call our Technical Assistance Center (TAC) Support at 1.877.358.6300 for assistance with this issue.
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| Warning |
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When the error happens during a controller upgrade |
Follow the steps above and if they do not work, Support will need to assist with a solution. If the games were communicating with the controller before the controller was finished with the upgrade this error will occur and the controller will need to be reset.