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If these steps do not work, you may need to get a new progressivecontroller.xml file. Call Support at 1.877.358.6300 for assistance with this issue.

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Additional steps if those above do not work.

  1. Remove the game from Progressive Manager

  2. Delete the game from Quickconfig

  3. Delete the game from dhcpmanagement

  4. Shut the game off

  5. Restart the Progressive Controller

  6. Turn the game on

  7. Auto-config at the game.

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Warning

When the error happens during a controller upgrade

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