AGS Field Service Knowledge Base

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Using an USB A to B cable connect the cable to the USB-B port on the printer with power and the other end in to the laptop.

You may need to get with IT to install the program needed to install the software.**

*If printer gives an error in device manager you need to turn off integrity checks.

In admin cmd bcdedit.exe /set nointegritychecks on

\uD83D\uDCD8 Instructions

  1. Download the drivers from here if necessary. Future logic program and driver.

  2. follow the steps in the video link below.

gen_2_firmware (1080p).mp4

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For assistance email support@playags.com or call 1-877-358-6300