AGS Field Service Knowledge Base

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Problem

Controller only sees one monitor and is showing the same content on both.

Solution

If the animation is slow and lagging it could be:

  • Check display setting to see if it sees two monitors but is not set to extend. If it doesn't see two monitors go to the next step.

  • Corrupted video card driver. Reload the driver. Contact Support to get the driver if it is not at C:/drivers on the controller.

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For assistance email support@playags.com or call 1-877-358-6300