AGS Field Service Knowledge Base

Same Image on both monitors (tables)

Problem

Controller only sees one monitor and is showing the same content on both.

Solution

Couple things to look at:

  • Check display setting to see if it sees two monitors but is not set to extend. If it doesn't see two monitors go to the next step.

  • If the animation is slow and lagging it could be a corrupted video card driver. Reload the driver. Contact Support to get the driver if it is not at C:/drivers on the controller.

 

For assistance email support@playags.com or call 1-877-358-6300