AGS Field Service Knowledge Base

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\uD83E\uDD14 Problem

The meters on the sign are not matching the games. It’s ok if it’s off by a few cents to a dollar and it catches up. It’s not normal to be off by 10s to 100s of dollars.

\uD83C\uDF31 Solution

Ping the sign controller and see if it drops any packets. Fix network as necessary.

The issue below was resolved by replacing the network switch. SV0000865414

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