AGS Field Service Knowledge Base

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This error occurs when the table is having an issue contacting the server. There are multiple reasons this occurs:

  • Date, Time and Time zone not matching the server

  • Certificate not installed on the table

  • Endpoint not set correctly

  • IP address incorrect

  • System Service not running on the Server

The best way to resolve the issue is to check the exception log and see more details for the error. 

C:/Logs/Agstables***/Exception/exception.log

Open the exception log without a number at the end, scroll down to the bottom and compare with the logs below.

End point not set correct

Server service not running

Table cannot ping the server over the network.

No endpoint listening.png

Date - time - timezone do not match the server, Certificate not installed in Trusted Root.

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