/
Work Order Lead Action Items, The Medvik Edition

Work Order Lead Action Items, The Medvik Edition

Owned by Christopher Legg
Dec 19, 2024
4 min read

Prior to Date of Work Order

Review Word Order Form

  1. Go to the Sales Order’s attachments in Astea Mobile

    image-20241218-173551.png

  2. Project Documents

    image-20241218-175629.png

  3. May be prompted to sign into your AGS Microsoft (Active Directory) account.

    image-20241218-213815.png

     

  4. Find and open the file that starts with “WOF”. Typically, this is a Microsoft excel file.

    image-20241218-213853.png

     

     



Review Customer Config

  1. Go to the Sales Order’s attachments in Astea Mobile

    image-20241218-173551.png

  2. Project Documents

    image-20241218-175629.png

  3. May be prompted to sign into your AGS Microsoft (Active Directory) account.

    image-20241218-213815.png

     

  4. Find and select the item that is named similarly to “Sales order - Casino Name” / has “Customer Config” in the name. Maybe I don’t follow the name process, but should these always have “Customer Config” in the name? I also feel like this and the WOF are redundant, in the way that having one document show both’s information clearer would be better. Or focus more on the customer config

    image-20241218-213853.png

     

     

     

Review ATS

  1. Go to the Sales Order’s attachments in Astea Mobile.

    image-20241218-173551.png

  2. Project Documents

    image-20241218-175629.png

  3. May be prompted to sign into your AGS Microsoft (Active Directory) account.

    image-20241218-213815.png

     

  4. Select the file with “ATS in it” If you are on your phone this will download as a zipped file. Which will have to then be extracted and then browsed. You can also search the SO number on SharePoint on your laptop and download it there. The unzip process is still needed. Also I don’t think most techs know what to look for in the ATS

    image-20241218-213853.png

     

     

     

Inspect Shipment Contents

Check contents of shipment compared to somewhere(?)

Software is usually shipped day of for my areas

box invoice won’t list everything

can we have a better checklist of what all was shipped? maybe?

Team Meeting

  1. Go to the Sales Order’s attachments in Astea Mobile

    image-20241218-173551.png

  2. Project Documents

    image-20241218-175629.png

  3. May be prompted to sign into your AGS Microsoft (Active Directory) account.

    image-20241218-213815.png

     

  4. Select the lorum ipsum option

    image-20241218-213853.png

     

     

     

During Work Order

Pre-WO meeting with Team, assign tasks

At cabinet

Prep work site

At cabinet

Designate breaks/lunch (in groups, not all at once

At cabinet

Communicate with driver

At Dock

Review seals, serials, truck contents with customer

At Dock

Verify Game Config and PC with customer

At cabinet

Pictures and Documenta􀆟on

Astea Mobile / Alliance

Periodic updates to Customer

At cabinet

Periodic updates to Supervisor

Microsoft Teams

Chat with IAA/TAC (if needed)

Microsoft Teams

Clean Up

At cabinet

Customer Signature

Astea Mobile / Alliance

Final Items, Prior to Leaving Property

NPI Photos / Video

Astea Mobile / Alliance

WOL Checklist

Astea Mobile / Alliance

Watch games go live (if same day)

At Cabinet

Survey and correct other AGS assets on floor

All Casino

Final communication to Customer

At Cabinet

Final communication to Supervisor

Microsoft Teams

Dismiss tech staff (as needed)

At Cabinet

 

Progressive Controller NPI Photos 

Quick Config  

(Swiss Army Knife) : Label Picture As “Quick Config

picture of icon of program?

quick config.gif
How To
Quick Config.png
Example Photo

 

Progressive Manager  

(Building Blocks) : Label Picture As “Progressive Manager

picture of icon of program?

widen max bet column

show all pages along bottom

Prog Man Test.gif
How To
Prog Man.png
Example