This firmware upgrade is necessary to get the Icon monitor to support a Service Window type of backend system. back-end system.
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New Icon monitors are not compatible DM systems. C55-00084 and C55-00083
Jason Cherkas:
The new icon monitor is NOT certified for DM or IGT UGA. Check the known issues page in the slot section.
Larry St. Hilaire:
FYI C055553-U and C055554-U are the original TFT Icon Touch and Non Touch monitors. C55-00084 and C55-00083 are the NEW Keetouch Icon Touch and Non Touch
I just opened one of the new TFT C055553 monitors up and they are not the same touch components as the original TFT Icon monitors.
Kyle Harrison:
This is what the site is currently running for the TFT (new touch) monitors for about two months. No issues have been reported.
I know when the site first starting doing the DM update, they were using a thumb drive at each game. That method did not work because they did not have the correct type of file. I don’t know if the update appeared to take or gave an error.
The site then started doing the updates from the SDS/back of house system. That is when the new touch monitors starting working.
The site now has the correct files on a thumb drive and are performing the upgrades at the game level as monitors are being changed out.
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Update steps
Unzip the file to your local drive, password is ‘ags’. Go to the folder where you unzipped.
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