This firmware upgrade is necessary to get the Icon monitor to support a Service Window type of backend system.
Unzip the file to your local drive, password is ‘ags’. Go to the folder where you unzipped.
Plug your laptop’s USB cable into the USB port on the monitor – allow the touchscreen driver to enumerate / load driver - then run the file “COMTEST.exe”
The version information pops up quick so if you want to view it click the “Port” tab then “Find Controller”
To program the firmware, click the “Tools” tab then “PX” -> “Firmware Loader”:
For the new firmware select “New_F8A0_Custom_24U_10T.bin”
Then click on the “Send File to Controller” to program the controller. NOTE: The first time you do this you might get a message because the device wasn’t found or ready, that I found was because the bootloader driver was being loaded. Wait several seconds for that to complete and then clear any dialog boxes that may have popped up.
When complete check the version:
To restore the original firmware repeat the previous steps except for the firmware file, use “Orig_EA3C_System_24U_MM_B Rev 105.bin”.
If you have any questions call Support @ 18773586300