AGS Field Service Knowledge Base

Skip to end of banner
Go to start of banner

Game freezes on Cashout

Skip to end of metadata
Go to start of metadata

You are viewing an old version of this content. View the current version.

Compare with Current View Version History

« Previous Version 2 Next »

Atlas

Game freezes on cash-out but you can reboot the machine and enter the operator menu or you can still play the game just not cash-out because it will freeze up. 

If you have this issue:

  1. Reboot the game

  2. Enter the operator menu right away when the game boots up

  3. Change the printer type to no printer

  4. Exit the menu and return to the game

  5. Go back in to the menu and set the printer to the correct printer

  6. Exit the menu and print the ticket it should work now.

If the steps above do not resolve the issue you will need to ram clear the game. 

ATTo fix the issue (assuming the game is using a FL printer) replace the printer with a Ithaca 950.

Atlas 3D

Had a tech say they ran the NCFI tool and it cleared this issue.

  • No labels