AGS Field Service Knowledge Base
Roulette Field Service Manual
- 1 Overview
- 1.1 Basic Game Play
- 1.2 Required Tools
- 1.3 System Components
- 2 Hardware
- 2.1 Logic Module
- 3 LCD Display
- 3.1 Keypad
- 4 Reader Head & Cable Configurations
- 4.1 TCS Gold
- 4.2 TCS Saturn
- 4.3 Abbiati
- 5 Installation
- 6 Powering on the Logic Module
- 6.1 Configuration
- 7 Security levels
- 8 Keypad and Menu Operation
- 8.1 Logging In
- 8.2 Logging Out
- 8.3 Main Menu
- 9 Issues and Errors
Overview
The AGS Roulette Signage is a graphical display for the Roulette table game play that can be used with any standard Roulette wheel. Functioning as an information hub, it displays game information and computer graphics.
Basic Game Play
Game play begins when the roulette wheel is spun. The ball is then put in play by the dealer and an animation plays that wishes the payers good luck. After the ball has slowed down to a pre- configured rate, and animation plays that indicates no more bets are allowed. Once the ball lands on a winning number, it is read by a reader head on the Roulette wheel. The winning number is displayed in the game history column of the graphics display, and then a series of game statistics are display. The game statistics show which play areas on the table are winners, as well as display odds and hot numbers.
Required Tools
Phillips-head screwdriver
Power or cordless drill with 1/8 drill bit
Hole saw or spade bit 1.5 inches diameter
2.5 mm Hex key
USB Keyboard
USB Mouse
5/64 or 2mm Hex key to adjust TCS Gold Reader Head
System Components
The AGS Roulette Signage consist of the following components:
C21-00002 - Order using a Sotware order (just like a Progressive Controller for slots) as the controller needs to be imaged before it ships. Logic Module GPH81E v-1.0 WT PSU IBASE
C105007 - Monitor LCD 29” Display Double -Sided
C140227 - Keypad Bonus Spin OEM-1422-AGS1 211992
C035144 – Null Modem Cable for Abbiati Reader
C40-00374 – Serial to TCS Wheel adapter (optional) C55-00124 Power supply for adapter.
C??????? - Gold reader - not a part the tech can order. Get with sales.
C35-00007 – Magnetic Keypad Mount
C13089 - Hardware Kit
Hardware
Logic Module
The AGS Roulette Signage is controlled by the GPH81E Logic Module. It controls the LCD display, keypads, and roulette wheel reader head. The following picture shows the Logic Module.
LCD Display
The LCD display shows game information and media selections. The picture below shows a representative image of the LCD display and specification of the LCD display. The 29-inch LCD is powered by a 12v power supply.
Keypad
The keypad provides an interface for input for the Roulette Signage. It is connected to the Logic module via a USB connection.
Password when using the keypad is 4444
Reader Head & Cable Configurations
Logging In
log into the controller the user name is:
Admin and AGS@123
Admin and AGSTechsOnly!
TCS Gold
Video of Gold Reader
2mm or 5/64 hex is used for the adjustment.
Gold Reader Manual.
You may need to go into Device Manager and find the correct ComPort for the reader head. In the picture below it is set to comm 9, your device may get assigned to a different number. Once you find the ComPort number make sure to select it in the software. In the picture below the device is running on COM9.
TCS Saturn
TCS Saturn roulette wheel reader has 3 sensors built into the wheel to read the ball and numbers.
The network cable needs to be in the left most port on the roulette wheel.
Note:The connection port used for the reader head will vary depending on the reader head manufacturer. Some reader head no may user the RJ11 port and some may use the RS-232 port.
Abbiati
The Abbiati ball reader head is installed on the top of the roulette wheel.
Do not install the reader head on top one of the diamonds in the wheel, as seen below. It will reflect and cause issues.
The Abbiati Basic Roulette head readers are powered by a 5v power adapter connected to a GFIC certified 110-120 VAC. The TCS Saturn roulette head reader adapter is connected to the USB ports which provide a constant 5 volts.
Installation
This section describes how to install the components of the AGS Roulette Signage. The components may include:
GPH81E Logic Module (with power supply)
LCD display (with power supply and mini display cable)
Display mounting plate (with screws)
Display extension tubes
10-buton USB keypad
Roulette wheel reader head (with power adapter and Null modem cable) Abbiati Reader only
5V Power supply -Abbiati Reader only
COMM-to-TSC board – TSC Saturn wheel only
Micro USB to USB cable – TSC Saturn wheel only
Refer to the procedures on the following pages for the installation of the system hardware.
The Logic Module is typically mounted to the underside of the Roulette table with the supplied mounting screws. It is recommended to mount the controller to the underside of the table to keep people from kicking the controller and or pulling the cables out. Figure below shows the logic module mounting measurements.
To install the Logic Module
Determine the best location under the Roulette table for the Logic Module. Some things to consider before mounting the logic module are the distance from the LCD display, power supply and power outlet so that all cords and cables can reach the Logic Module.
Mark the location of the holes.
Partially install the screws into the holes.
Set the unit on the screws.
Tighten the screws to secure the unit to the table.
Install LCD Display
The LCD Display is mounted on the Roulette table by using the included mounting bracket and mounting tubes. The display can be mounted to the side of the table or directly on top.
To install the LCD display
Determine where the LCD display will be positioned. If mounting to the side of the table, secure the mounting bracket to the underside of the table using provided screws and then proceed to step 6.
Mark and cut a 1.5-inch hole through the table at the desired mounting location.
Position the pole stand over the 1.5 inch hole.
Mark the hole positions for all the mounting screws.
Using the marks as a guide, drill small pilot holes for the screws.
Attach the telescoping tube to the bottom of the LCD display. The end of the tube is
threaded and screws into the bottom of the display.
Attach the Pole Stand to the bottom of the telescoping tube.
With a second person assistance. Run the display’s cables through the hole and secure the
display to the table with the screws that are provided.
When tightening the Telescoping pole, you may need to add a small amount of grease to the
threads.
Connecting the Keypad
The Keypad is connected to the Controller PC through the USB port. Ensure there are no obstructions when installing the wire for maximum length.
Grounding
Attach the grounding wire from the display and connect it to the ground stud on the power supply.
Attach the grounding wire of the power supply to one of the screws on the controller.
Powering on the Logic Module
The Logic Module is powered by simply connecting its power supply cord. It does have a small black power button in the center of the controller. The controller is set to power on when power is applied. In the even it does not start right away, press the power button.
Turning off the Logic Module
Disconnect the power cord from the Logic Module or unplugged the power cord from the outlet.
Configuration
Initial Configuration
All Roulette Signage logic modules are configured per order. Once the application loads, the following image will display.
Security levels
The AGS Roulette Signage has two levels of security to control who can access the menus and commands.
Level 1 Operator
The Operator security level is the lower level that allows only access to basic gameplay functions of the sign. The Operator’s default login ID is 1111.
Level 2 Administrator
The Administrator security level is the highest level of security and is given to the Administrator account. The Administrator has access to every menu and option and has no restrictions. The Administrator’s default login ID is 4444.
Keypad and Menu Operation
The login menu is accessed by pressing any button on the keypad, followed by the login code and the ‘Ent’ button to confirm the entry.
Logging In
To log on via the keypad:
Press any key on the keypad.
When prompted, enter the number the number 1 four times.
Logging Out
To log off vial the keypad:
Press the any key on the keypad and press 1111 and the Ent key.
To logout press zero on the keypad when at the main menu.
The Admin code is needed for various authorizations throughout several menus in the system, including Manual Entry or Replacement of winning number results.
Authorization screens will always prompt regardless of the login level of the currently logged in user. Logging in and operating the system as an Admin will not bypass authorization prompts when needed.
Keypad Navigation
The AGS Roulette Signage keypad allow you to navigate through the Roulette Signage menus and perform several important tasks. The keypad has 12 multi-function keys. The following picture shows the layout of the keypad. Tap the respective key that corresponds with the desired menu choice.
Keypad Buttons | Description |
1 | This key is used to input the numeric character 1. |
2 | This key is used to input the numeric character 2. |
3 | This key is used to input the numeric character 3. |
4 | This key is used to input the numeric character 4. |
5 | This key is used to input the numeric character 5. |
6 | This key is used to input the numeric character 6. |
7 | This key is used to input the numeric character 7. |
8 | This key is used to input the numeric character 8. |
9 | This key is used to input the numeric character 9. |
0 | This key is used to input the numeric character 0. Used to exit some sub menus in configuration screens. |
Esc | Use this key to blank out number that have been input on the screen. |
Ent | Use this key to confirm keypad inputs. |
Main Menu
The Main Menu is the first menu that appears after logging into the system.
Table 6: Main Menu
Menu Option | Function |
1 Layout | This menu option enables activating and deactivating specific features on the sign. |
2 Settings | This menu option allows you to adjust a range of settings. |
3 Min/Max | This menu option allows you adjust Min Max Bet for the table. |
4 Open Close | This menu option allows you to open and close the Roulette Signage. |
5 Manual Entry | This menu option allows the user to manual adjust and clear all the results from the board. |
6 Theme | This menu option allows the user to adjust the overall color of the sign. |
Layouts Menu
Layout options include activating and deactivating specific features on the sign. By hitting the corresponding number on the keypad, you can toggle the visibility of each feature. These include: Min Max, Hot Cold, Red/Black – Odd/Even, Dozens, Logo, Ads. Odd Even and Red Black are related and can ONLY be toggled together.
Ads and Logos are customizable options AGS Engineering can configure and place in the appropriate format. They can then be toggled by the user as desired. Ad features will show in the space above Min Max and replace Dozens.
After the desired selections are made via keypad you can commit to those changes by hitting
“9” and view them onscreen. To exit ANY menu hit “0” and the “ENT” key at any time. To
EXIT the Main Menu hit “0”.
Menu Option | Function |
Min Max | Press this key to display of change the table minimum and maximum wagering. |
Hot Cold | Press this key to view the hot (numbers that have won) and cold (numbers that haven’t won) number betting. |
Odd Even | Press this key to display the odd and even number betting. |
Red Black | Press this key to display the red and black number betting. |
Dozens | Press this key to display the dozens number betting. |
Power | Press this key to display power number betting. |
Logo | Press this key to allow the user to turn the Logo on and off. |
Ads | Press this key to allow the user to turn ads on and off. |
Commit | Press this key to accept the current menu selection, or to accept a winning number. |
Exit | Press this key to exit out of menus. It also closes the current displayed menu. |
Settings Menu
The settings menu will allow you to toggle the sign between a Single Ball or Double Ball display. Please Note: Double Ball requires a compatible wheel/ ball reader setup independent of the AGS sign system.
You can set different types of Ball Readers and the Com port the reader is being connected to from this menu. Supported readers are:
TCS – Saturn Wheels with In-Rim ball reader (Newer protocols not supported, needs v2.0 or earlier)
GLD – Huxley Gold mountable reader head
ABB – Abbiati mountable reader head
GKT – Cammegh Gkit mountable reader head, Slingshot automated wheel, or Cammegh wheel with in-rim sensor (Triple Zero “000” protocol not supported)
Dealer Change option – Toggles a three-dash icon “---” on the results board to show players when a dealer change has occurred at the table.
CA layout option – Enables California style manual entry for casinos not using a traditional roulette wheel for game outcomes. When enabled, the Manual Entry menu will no longer require authorization for each new result entered. Also enables the Countdown timer on the sign (Shot Clock).
Stats Range – Toggles the amount of historical winning numbers referenced in the Layout statistics windows. Ranges from 100 – 500 previous results history. Save the desired settings by hitting “9” on the keypad.
Menu Option | Function |
1 - Single | This menu option is the setting to be used when setup for regular Roulette. |
2 - Double | This menu option is ONLY to be used for Double Ball Roulette when two results are to be displayed for each round. |
4 – Reader Type | Toggles between different types of ball readers. |
5 – Reader Port | Toggles the Comm port assigned to the ball reader. |
6 – Dealer Change option | Enables the Dealer Change icon on the sign. |
7 – CA Layout option | Turns on or off California style manual entry and background display. |
8 – Stats Range | Adjusts the amount of previous winning numbers referenced in Statistics fields. |
9 - Save | Applies and Saves all changes made within the menu. |
0 - Exit | Closes currently displayed menu and exists out of menus. |
Wheel Stats Menu
This screen will show a detailed breakdown by each number on the wheel. These wheel stats are independent of the Stats range setting from the Settings menu and will accrue results until cleared. This screen is used to determine potential wheel bias and should have its Stats reset any time a new wheel is being used on the table.
Please Note: This screen only logs results as issued by a ball reader on a traditional Roulette setup. CA style manual entry will not log results to this screen.
Open Close Menu
This screen will allow you to toggle the table as Open and available for gameplay or Closed for play and will show a screensaver animation with a “Table Closed” message. Note: The screensaver animation is only shown when the system is set for Traditional Style roulette. When set to CA style, the display will just show a “Table Closed” message on the sign.
You can also set the table Minimum and table Maximum (Min/Max) values here.
Table 10: Open Close
Menu Option | Function |
1 - Open/Close Table | This menu toggle switch allows the dealer to open and close the Roulette Signage table. |
2 – Minimum Bet | Allows changing of the “Min” value shown on the sign. |
3 – Maximum Bet | Allows changing of the “Max” value shown on the sign. |
9 - Save | Press this key to save the current menu selection. |
0 - Exit | Used to exit out of menus. Pressing it closes the current displayed menu. |
Manual Entry Menu
This screen will allow you to Delete or Replace the last result on the sign, typically used in case of an invalid spin generating a result, or a misread result from the ball reader.
New results can also be added through the Add Result option. When toggling on Add Result to enter a new winning number, press the 3 key on the keypad to toggle on, then press Ent on the keypad to enter the result:
Enter the winning number on the New Entry screen and press Ent to send the result to the sign.
When the sign is set in CA style, you will not see the New Entry number pad and the Dealer Terminal menu will disappear. Once you’re pressed Ent from the Add Results option, you will be able to continuously enter new results without needing to re-enter this menu.
The Manual Entry screen will also allow you to Clear All results from the sign and start off with a fresh set of results. This also clears Stats referenced in the Layout menu.
Table 11: Manual Entry
Menu Option | Function |
Delete Last | This menu option allows the dealer to delete the desired numerical entry via the attached keypad. |
Replace Last | This menu option allows the dealer to manually input and replace the desired numerical entry via the attached keypad. |
Add Result | This menu option allows the dealer to manually input add to the desired numerical entry via the attached keypad. |
Clear All | This menu option allows the dealer to clear the desired numerical entry via the attached keypad. |
Save | Press this key to accept the current menu selection, or to accept a winning number. |
Exit | Used to exit out of menus. Pressing it closes the current displayed menu. |
Theme Menu
This screen will allow you to change various color or Holiday themes for the sign, or change the avatar type for the Ball Guy animations.
There are 5 default background color options: Blue, Red, Green, Yellow, and Black.
Casinos may wish for their background color to as closely match the casinos color theme or felt layouts on the table as possible.
There are 4 available Holiday themes as well. These themes will use the default background color set and will add some additional Holiday specific animations and Ball Guy avatars to the sign.
Available holiday themes: Valentine’s Day, Independence Day, Halloween, and Christmas.
Ball Guy Theme Override can set a different Ball Guy avatar when not using Holiday themes or can be used to override the default holiday avatar with one of the other Ball Guy options.
Available Ball Guy avatars: Default (None), Vegas Golden Knights Helmet, Foxwoods Poker Chip, Legends Poker Chip, Montreal Canadiens Player.
Table 12: Theme
Menu Option | Function |
1 – Holiday Theme | This menu option allows the dealer to navigate through the available Holiday themes. |
2 – Ball Guy Override | This menu option allows the dealer to navigate through the available Ball Guy avatars. This setting will override the default Ball Guy avatar from the selected Holiday theme. |
3 - < - Left Arrow | This menu option allows the dealer to navigate through the available color themes. |
4 - > - Right Arrow | This menu option allows the dealer to navigate through the available color themes. |
9 - Save | Press this key to accept and save the current menu selection |
0 - Exit | Used to exit out of menus. Pressing it closes the current displayed menu. |
California (CA Style) Roulette
When configured in the Settings menu, CA style Roulette will allow the sign software to operate differently from traditional. Instead of game outcomes being sent by a ball reader automatically, for CA style games where Cards determine game outcomes, dealers will need to manually enter results into the sign with the Keypad.
Enabling this setting will allow Casino’s to use a custom branded background image for the sign, rather than the Roulette Wheel animations with the running Ball avatar.
This setting will also allow for Triple Zero (000) to be enabled for Manual Entry (Traditional roulette only supports Single Zero (0) or Double Zero (00) wheels). Enabling Triple Zero is done in the Layout menu, but this option is only enabled when the sign is set to CA Layout in the Settings menu.
CA Layout will allow Manual Entry to be done for results without prompting for authorization for each entry. Once set to CA style and the Triple Zero option enabled (if needed), users can go into the Manual Entry menu:
Pressing “3” to Add Result, then pressing “Ent” to enter the results window will clear the menu and allow for results to be entered.
Users will enter the keypad number for the result outcome of the game, then press “Ent” to push the result to the sign. Pressing “Ent” again will start a countdown timer on the sign showing players how long they have left to place bets for the next round. Pressing “Ent” again while the timer is counting down, will reset the timer back to its starting time and will restart the countdown. This can be done to allow players more time to place wagers if they need.
Issues and Errors
For assistance email support@playags.com or call 1-877-358-6300