AGS Field Service Knowledge Base

DEX Sweeper Assembly Inspection

Issue Found:

The sweeper assembly may contain a manufacturing flaw making it to be difficult to turn causing “issues” with the shuffler.

Resolution:

Inspect the sweeper assembly. Make sure it moves smoothly if it doesn’t, replace the whole assembly with: C130548

RED Tag the old assembly when you replace it and send it back as soon as possible. The ones returned will be reworked and and sent out on the next order received.

 

 

Sweeper Inspection.mov

HD Youtube Version of the inspection video.

https://youtu.be/EIUic6VyZfs?si=fWmeYM9UWnQ4fsJx

For assistance email support@playags.com or call 1-877-358-6300