AGS Field Service Knowledge Base
Parts -ALL Update Requests
We will look up the Parts ticket in Jira and update the info in there. (Add Internal Note)
In the Ticket -
Set site
Set SN - TAC Default if available
Request type - Quote request
Short Desc. - Leave alone
New Prob notes - what you did, add PARTS-____
Agent - Assign to yourself
Resolve Ticket
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