/
Parts -ALL Update Requests
AGS Field Service Knowledge Base
Parts -ALL Update Requests
We will look up the Parts ticket in Jira and update the info in there.
Forward the email request to Parts@playgs.com and put the Parts ticket number (PARTS-1234) in the subject, this will add it to the ticket.
In the Ticket -
Set site
Set SN - TAC Default if available
Request type - Quote request
Short Desc. - Leave alone
New Prob notes - what you did
Agent - Assign to yourself
Resolve Ticket
, multiple selections available,
Related content
Parts - New Request (Quote or PO requests)
Parts - New Request (Quote or PO requests)
More like this
Product Support
Product Support
Read with this
Astea Desktop
Astea Desktop
Read with this
Look Up a Part Number
Look Up a Part Number
Read with this
Orion Portrait ST42P
Orion Portrait ST42P
Read with this
Revel (Singer SR28P) Mechanical Reels Cabinet
Revel (Singer SR28P) Mechanical Reels Cabinet
Read with this
For assistance email support@playags.com or call 1-877-358-6300