Slot Preventative Maintenance / Standard Appearance

Service PM Cycles: PM’s completion within every 90-120 days. Best practice is to allocate a MINIMUM of 5 Minutes per game.

If PMs cannot be completed within the 90 day frame because of special circumstances, they need to be scheduled for completion AS SOON AS POSSIBLE.

PM Process:

Inspect outside of game for any repair needs to be performed:
1. Button deck bolster
2. Cabinet Lights
3. Frame damage
Perform 60 second battery test on UPS.
1. unplug the UPS, if the game stays ruining for 60 seconds the battery passes, if not replace. C101277
Remove any old, unused harnesses and components.
** Properly mount/attach any harnesses and components that are loose or incorrectly placed, with cable ties and/or wire clips. Make the inside of the cabinet look organized. **
Remove dust, soot and debris from topper, cabinet, fans, shelves, power supplies, and doors with blower and vacuum, working from top to bottom.
** Some casinos will not let you run a blower, do your best to clean the cabinet.**
Clean Logic/Cartridge (as possible per jurisdictional seal requirements), IO, and peripheral boards.
Replace any glass, and/or cabinet parts (button decks, bill doors, etc.) that have been ordered and previously planned for replacement.
Fully clean Printer.
Fully clean Bill Validator.
Perform Functions/IO checks:
1. Touchscreen – Calibrate and test.
2. Verify Operator and Attendant menu key switches are functioning.
3. Test all accessible Cherry/Cricket switches.
4. Buttons: Run functions and lights tests. Lights need to be uniform in color hues. If not, replace bulbs for uniformity. If caps are cracked or yellowed from age or nicotine, replace with new clear caps.
5. Sound: Must be operational, and levels set in Operator/Tech menu to allow for reasonable attracting volume when player menu set at max.
6. Topper IO tests – Re-calibrate features as needed.
7. Ticket In/Ticket Out tests (If possible in your jurisdiction).
Verify peripheral Firmware versions to ensure they are correct and up to date. If not, take necessary steps to update per location regulations. Run NCFI Tool when items are out of date.
Wipe down machine exterior and base, and perform final inspections of appearance.
If AGS owned/provided chairs, inspect for cuts, cracks, missing sliders, missing/broken pieces.

If unsure about condition, or unsure if a full chair replacement is necessary, please escalate to your manager to confirm replacement.

Suggested goal to keep the Minimum Appearance Standards on our games is to do a walk through/observation of your games every time you are at a location, when and where applicable.