AGS Field Service Knowledge Base
Install & Conversion Checklist
After every install and game conversion the following tasks need to be performed:
Check Touch screen function on main monitor and button deck
Check for Sound
Perform a TITO (Ticket In Ticket Out) test for the Printer and Bill Validator
Check Button Operation
Ensure the bet amounts on the button deck match game screen.
Lights, ensure all lights are working
Check the candle function
Check all door switches are working properly
Place holder for video on how to do all this in the menus.
If an item above does not work as intended (and you cannot fix it) you need to open a ticket with TAC.
For assistance email support@playags.com or call 1-877-358-6300