AGS Field Service Knowledge Base
Logs
Saving Logs into USB flash drive
To pull logs on a class 3 Atlas or Atlas 3D game you need to have a USB formatted Fat 32.
With the cabinet powered on, insert the usb into any open port on the logic box.
Enter the tech menu (Red Key) and go into the Control Menu.
Select Save Logs to USB. You should see a message either saying it did or did not work.
Following example illustrates Atlas 3D Game (Step by Step Screen Shots) USB capture on NextGen Cabinet
Inserting USB Drive
Selecting Control Menu
Following example shows Atlas Player screen shot for your reference.
For assistance email support@playags.com or call 1-877-358-6300