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Omni - Package Doesn't Launch - Nothing Happens

AGS Field Service Knowledge Base

Omni - Package Doesn't Launch - Nothing Happens

When setting up an Omni sign after selecting the package and attempting to Launch the package, when clicking the “Launch Packages” button nothing happens.

This could be related to a LiteDB corruption issue, if your issue appears to be the same as the one in the video below please delete the LiteDB folder located at C:/LiteDB and then restart the Omni Loader software and try again.

Omniv1.2-LiteDBIssue.mp4

If the issue persist after deleting C:/LiteDB please reach out to Product Support for additional assistance.

 

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For assistance email support@playags.com or call 1-877-358-6300