AGS Field Service Knowledge Base

8.-1

Owned by Emery Redenius
Last updated: May 01, 2024
1 min read

Atlas 3D requires the Gen 2 Printer to have GURUSCAJ7 or above firmware.

We continue to see issues with Atlas 3D Player and Future logic printers when converting from Atlas to Atlas 3D.  As we upgrade games to 23.1 and 23.1.1 it looks like we need to upgrade the Gen2 printer firmware to the latest and greatest. This may affect other Future Logic printers too, but I don’t have enough info at this time. 

 

 Do a software order for this firmware if needed.

 

Check for a short in the cabinet.

 

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