System Network Cabling

Table Controller Setup

Log into Table

With a keyboard, mouse and Setup USB connected to the table controller press: ctrl-alt-delete and log out 

Log in as: Admin with password: AGSTechsOnly! 

Install Software via TableAssist

1. Plug the Install USB into the Table Controller.

2. Open the My PC Icon located on the desktop, then open the Install USB.

3. Double click on “Table Assist.cmd” This should open the Table Assist window.

4. Select “Push to Disable Write filter” and allow the Table Controller to reboot. If the write filter is already disabled, continue to step 6.

5. Log back into the Admin account and run Table Assist again.

6. Select the correct game at the top of the Table Assist window

7. Confirm the date/time information is correct and select the time zone from the drop down menu.

8. Select “Set: Date/Time/Timezone” to apply the changes.

9. Select “Install Software.” The window will display “Files Copied! Please continue configuration” when the process is complete.

10. Select “Install Certificate” and verify the command completed successfully.

11. Enter the IP Address and Subnet, then select “Set IP Address” to save the changes.

12. Select “Push to Enable Write filter” and allow the Table Controller to reboot

Configure Table Controller Manually

Communicate with the Server

1. With the server is up and running

2. Run the Play Button shortcut on the desktop.

3. The application will open on the Dealer screen then the Double Sided monitor.

4. Tap the Dealer screen to force the application to call out to the server.

5. The table will error out and show the Mac address on the screen. This is the indicator the table is connected to the server but the server doesn’t know what do do with the table.

   

6. Press Alt+F4 to close the application and return to the desktop.

Adding and Mapping Tables

This next step should be performed on a Laptop using any web browser, or it can be performed using internet explorer on the table controller.

If you are going to use your work laptop set the IP address to 172.16.0.98 subnet 255.255.255.0 no gateway.

If you see this screen pop up at any time, select Cancel or your web browser will need it’s cache cleared.

Log into the web admin page as User: system@playags.com PW: P@ssword1  

• Stax - (https://172.16.0.11/stax)

• Bonus Spin - (https://172.16.0.10/bonusspin)

• Bonus Spin Exteme - (https://172.16.0.10/bonusspinxtreme)

Create Table

One the left side menu, select tables then Under Table Definition/

1. Select Add Table and set the following information:

   1. Name- asset number the casino assigns their table. Example: BJ101 

   2. Description- Same Name as step 1. 

   3. Asset#- Serial number of the table or electronic kit.  

   4. Total seats- type a number to represent the amount sensors on the table. 

   5. Pit- pit number if applicable.

   6. Min and max- type in the table limits 

   7. Show sensors? 

   8. Bonus spin & BSX– Check show sensors

   9. Stax - Uncheck Show sensors

   10. Display Meter – check display meter

   11. Pool Split or Select Game - Select the game you want to assign the table from the drop-down list.

   12. Center Ad - BSX tables have a center Ad that displays the trigger hand in the center of the wheel.

2. Press Create.

3. Repeat the process for each table.

Map the Table

1. On webpage select Table Mapping.  

2. Click on the Icon next to the Mac address of the controller you’re working on then select the table number & press save 

3. On the dealer terminal clear the error and touch the screen again. Login using 444444,  

   1. Stax Select: Setting, Unity configure, Send to Unity, close and logout. 

   2. Bonus Spin Select: Settings, Prizes, Save Changes

   3. BonusSpinExtreme Select: setting Prizes, Update Sign

Seed Meters

Pull the Game Configuration Report and see if the configuration matches the sales order.  Additionally, you will use the reseed amounts when adding money to the progressive pools. https://www.youtube.com/watch?v=sGPssTdTrgY

Backup and Restore Database

Backup

1. Using the reports laptop, remote into the system controller 

   1. Click on the start menu, search for “remote” choose remote desktop connection.   

   2. Type in 172.16.0.11 for Stax or 172.16.0.10 for Bonus Spin and BSX

   3. Username: agsadmin  

   4. Password: AGS@123 

2. Backup the database. The simplest way is to use the Task Scheduler. 

   1. In the start menu find and run Schedule Task.

   2. When performing this step, it will seem like nothing happens. You will confirm the backup afterwords. Expand the AGS folder, right-click on FullBackup, and select Run.

      

3. Check the C:\BackupPlan\Stax folder or BonusSpin folder. Find the “Full.bak” file, it should have the current Date Modified up-to-the minute.  Rename this file GoLive.bak you’ll be using this file to restore the database after testing is done.  

   

Continue to Functions Test

When installing a new system, and after creating/mapping all tables, seeding the initial jackpot values and creating a user for the casino, it is required to create a backup then perform function test:

• Run a few rounds

• Trigger jackpots

• Pay jackpots

• Trigger a must hit

• Run game play reports

• Ensure progressives are incrementing at the correct rate

• Test sensors and touch screen operation

Restore Database

When testing is done, you must restore the database you renamed earlier.  

1. Log into the System Controller as the local Admin user  

   1. Username: agsadmin

   2. Password: AGS@123  

2. Once logged into windows, open the windows services menu by clicking on the “Services” icon on the taskbar, or by typing “Services.msc” into the Search bar. 

3. With Windows Services menu open, find the service labeled “AGS Stax” or “AGS Bonus Spin” 

4. Highlight the service and click the ‘Stop’ button in the top menu (please note that stopping this service will drop any tables currently connected to the system controller. No gameplay should be taking place during this process)

   

5. Once the service has been stopped, minimize the Services menu.  

6. Click the docked icon for “SQL Server Management Studio” in the taskbar. When prompted, verify “Windows Authentication” is selected and shows the Admin user login. Click “Connect” to connect to the database server.

   

7. Once connected to the database server, on the left side of the window, expand the Databases tree.  Right click on the “Stax” or “Bonus Spin” database, and mouse over the options for Tasks > Restore > Database… and click on “Database”  

   

8. The “Restore Database” Window will open to the “General” page. Under the “Source” header, select the option for “Device”, then click the browse button (“…”).  

   

9. The “Select Backup Device” window will open. Verify the media type selected is shown as “File” in the dropdown menu, then click the “Add” button.  

   

10. Navigate to the location of the backup file needing to be restored: You will be looking for the document you renamed earlier. Select the “GoLive.bak” file and click “OK” then “Ok” again.  

    

11. In the “Options” page, check the box to “Overwrite the existing database (WITH REPLACE).” Verify the Recovery state selected is “RESTORE WITH RECOVERY” and check the box under Server Connections to “Close existing connections to the destination database.”

    

12. Click the “OK” button to begin the recovery. Depending on the size of the database, this process could take anywhere from 2-10 minutes to complete. Once completed, you will get a confirmation window.  

    

13. Click the “OK” button on this window to confirm.  

14. Once all appropriate backup files have been restored, open the Windows Services menu again (should still be minimized from step #9). Highlight the service “AGS STAX” or “AGS Bonus Spin” and click the ‘Play’ button in the menu bar to start the service.  

    

After a database restoration, all previously connected tables will need to be power cycled in order to resync game states with the new System Controller. Failure to reboot the tables prior to attempting to resume gameplay will result in a “Fatal Error: Bad Data” message coming up on the dealer display. Or worse the wrong dollar value being paid out. Once the table has been rebooted, it should pull its appropriate game state from the most recent saved state contained in the backup. This may mean some tables are still showing is being in an active round. Resolve/ cancel any rounds still in play before beginning live gameplay again.

Set CPU Fan Speed

Calibrate sensors (only the Red Sensors)

The new RGB sensor does not require calibration, the old sensors with the red lenses do require calibration

1. Open the tools folder or Navigate to C:\AGS\Tools\Puck Sensor Tools\PuckCalibraton

2. Run the Puckcalibration.exe program.

3. Once the program is running select:

Hunt for connected Sensors then select Getstatus for connected Pucks back and forth a few times.  You should see pucks light up either green or yellow on the screen. Colors do not matter at this point, just need them to light up.

1. Select: Calibrate all Positions.

2. Do NOT cover the sensor with anything, just hit OK when prompted. Calibrating this way will set every sensor to ignore any value of below 900. The standard chip is 6000 and an uncovered sensor is around 150.

3. Once the Calibrate all Positions becomes active again select Getstatus and hold the enter key to continually poll the sensors as you test them with your hand.

4. If the sensors are working correctly Close the program.

Users - Create and Edit

Before running the backup, create a user for the casino. Give them all the permissions so they can create new users in the future, run reports, make meter adjustments, and configure tables if needed.  Also show them how to create and edit users.

Passwords

Device: User: Password:

All Servers: agsadmin AGS@123

Table Controler: admin AGSTechsOnly!

Default Web User: P@ssword1234

Authorize Jackpot: 444444

Login to DT as Dealer: 111111

Tools

Some tools require the tech to purchase with their company card.

Versions-Table

To find the table controller version you can look at the dealer terminal or go to the properties of the dealer terminal application file.

Version - Server

Login to the webadmin page and look at the bottom left corner.

Issues and Errors

Additional Information