Server Exception "No device found with Mac:"

Server Exception - Fault Exception. Application is not in Sync with the server.  No device found with Mac:

Two solutions to this issue:

• Log into the table controller and reboot through the start menu. You most likely will need to do it two times. 

• Network issue.  The casinos network could be blocking traffic on port 8880, 8888, or 443. An easy test is to run a cat5 cable from to table to a casino network port at a table that is working.

• Here is a work around to get the table up and running without having to talk to the casino IT.  We need to add a startup delay to the startup file.

  • Disable write filter (run CMD as admin type fbwfmgr /disable and reboot) in windows10 the command is uwfmgr filter disable

  • Login as admin

  • Browse to C:\Users\AGS\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

  • Right click and edit the startup.bat file

  • At the top of the page, add TIMEOUT 10 save

  • Enable write filer (run CMD as admin type fbwfmgr /enable and reboot) in windows10 the command is uwfmgr filter enable