AGS Field Service Knowledge Base
Spectra Topper Firmware Update Instructions
All themes for the Spectra cabinets are supposed to have the topper content on the SSD so the topper will run with the on-board video port.
Sometimes the content doesn’t show on the topper.
Upgrade the topper firmware.
**Firmware update instruction**
In testing we did not have to install any drivers.
Tools: Waiting to distribute the tools.
Laptop with Windows 10 or 11
SP Tool Software Alpha Display HSO.zip
MStar Tool
VGA cable
USB A-B
Programming file (*.bin)
On the target laptop plug one end of the USB and the other in the MStar tool.
Connect VGA cable from MStar Tool to Monitor (Monitor must be powered on)
Run ISPTool.exe
If the application does not open when you try to run it: Run Taskmanager and then open the application. Dont know why its a thing, but its a thing.Check "Use USB" and "Auto release USB" in Config menu of ISP_Tool
Select the “Read” menu and select the target firmware
Click “Connect” button. If connection is correct, Device Type. If not, please click Dis Con button then Connect button again.
Select ‘Auto” menu and ensure all selections match as below. Click Run.
Check to see if programming complete. PASS
Logs when the topper media is missing on the ssd.
Logs when the topper media is on the SSD but does not work.
Logs when the topper media only worked on the top video port.
Topper was working with On Board video and then stopped after a period of time. Bios and system os are all correct.
SV0000835129
For assistance email support@playags.com or call 1-877-358-6300