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Spectra Topper Firmware Update Instructions

AGS Field Service Knowledge Base

Spectra Topper Firmware Update Instructions

All themes for the Spectra cabinets have the topper content on the SSD so the topper will run with the on-board video port.

Sometimes the content doesn’t show on the topper.

Upgrade the topper firmware.

**Firmware update instruction**

In testing we did not have to install any drivers.

  1. Tools: Waiting to distribute the tools.

    1. Laptop with Windows 10 or 11

    2. SP Tool Software Alpha Display HSO.zip

    3. MStar Tool

    4. VGA cable

    5. USB A-B

    6. Programming file (*.bin)

  2. On the target laptop plug one end of the USB and the other in the MStar tool.

  3. Connect VGA cable from MStar Tool to Monitor (Monitor must be powered on)

  4. Run ISPTool.exe
    If the application does not open when you try to run it: Run Taskmanager and then open the application. Dont know why its a thing, but its a thing.

  5. Check "Use USB" and "Auto release USB" in Config menu of ISP_Tool

  6. Select the “Read” menu and select the target firmware

  7. Click “Connect” button. If connection is correct, Device Type. If not, please click Dis Con button then Connect button again.

  8. Select ‘Auto” menu and ensure all selections match as below. Click Run.

  9. Check to see if programming complete. PASS

     

    If you have issues after update, check video cable. I have one that wasn’t getting signal after firmware update. Monitor would stay blacked out until a working video cable was installed. Swapped cables around during troubleshooting to confirm issue and monitor it works fine with new cable and other cables in cabinet.

    C54-00043 - CABLE DISPLAY DP TO DP 10F


Logs when the topper media is missing on the ssd.

 

Logs when the topper media is on the SSD but does not work.

 

Logs when the topper media only worked on the top video port.

 

Topper was working with On Board video and then stopped after a period of time. Bios and system os are all correct.

SV0000835129

 

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