AGS Field Service Knowledge Base
Bluberi Sphinx Master Lock
Functionality:
As the card reader is connected on a single NET340, the sphinx unlock procedure will be performed on each machine that is connected on this NET340.
MAX BOARD
Procedure :
1 - Power off the NET340 of the specific bank where we are doing the sphinx unlock
2 - Connect the card reader on the NET340 (by using the COM port) and insert the card for the Sphinx Unlock
3 - Power on the NET340
4 - On one VGM, make sure you can do a network test and see each machine on the same bank/NET340
5 - On the VGM, go into the Sphinx menu and enter the project number in the Location number (ex : AGS009 = Location Number 009)
6 - Once the Location Number is set, press on Collect Machine Data
7 - Wait until the Sphinx Checksum changes on each machine of the same bank
8 - Remove the NET340 from the blackbox then disconnect the card reader from the net340
9 - Power on the NET340 and test the VGMs
RAPTOR BOARD
Functionality :
The Sphinx Unlock procedure will update the Sphinx on EACH Raptor board that is connected on the network/LAN. If you don't want to update the Sphinx
on a specific machine, you have to power off or disconnect the machine from the network.
Procedure :
1 - Connect the card reader directly on the Raptor board (by using the network cable provided with the card reader) and Insert the card for the Sphinx Unlock
4 - On the VGM, make sure you got an IP address from the DHCP server
5 - On the VGM, go into the Diagnostic Menu, Sphinx menu and enter the project number in the Location number (ex : AGS009 = Location Number 009)
6 - Once the Location number is set, press on Collect button
7 - Wait until the Sphinx Checksum changes on each raptor machine
8 - Remove the card reader from the Raptor board
9 - Go back to the game without power cycling the VGM and test the VGM
For assistance email support@playags.com or call 1-877-358-6300