AGS Field Service Knowledge Base

PAX Not Feeding Last Few Cards

Card Weight Belt Loose

This needs to be checked and adjusted if the last few cards are moving slow or not being taken in.

 

 

If the belt is loose the card weight will not put enough pressure on the last few cards

 

The belt should not be loose. To adjust the tension, loosen the four 2.5mm screws.

 

 

 

Push down on the pulley and tighten the four 2.5mm screws

 

 

Check the tension.

 

 

For assistance email support@playags.com or call 1-877-358-6300