AGS Field Service Knowledge Base

Server Exception "No device found with Mac:"

Owned by Emery Redenius
Last updated: Nov 14, 2022
1 min read

Server Exception - Fault Exception. Application is not in Sync with the server.  No device found with Mac:

Two solutions to this issue:

  • Log into the table controller and reboot through the start menu. You most likely will need to do it two times. 

  • Network issue.  The casinos network could be blocking traffic on port 8880, 8888, or 443. An easy test is to run a cat5 cable from to table to a casino network port at a table that is working.

  • Here is a work around to get the table up and running without having to talk to the casino IT.  We need to add a startup delay to the startup file.

    • Disable write filter (run CMD as admin type fbwfmgr /disable and reboot) in windows10 the command is uwfmgr filter disable

    • Login as admin

    • Browse to C:\Users\AGS\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

    • Right click and edit the startup.bat file

    • At the top of the page, add TIMEOUT 10 save

    • Enable write filer (run CMD as admin type fbwfmgr /enable and reboot) in windows10 the command is uwfmgr filter enable

 

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