AGS Field Service Knowledge Base

1024 Unable to Send Config to Brick

 Problem

 Solution

Ensure the game is set to talk to an external progressive controller.

If rebooting the game doesn’t fix the issue, follow the next steps: Video Posted below.

  1. Remove the game from the progressive pools.

  2. Delete the game from the controller.

  3. Reboot the game.

  4. Add the game back to the progressive pools.

 

https://youtu.be/PbFCsfPIEkM

 

 

For assistance email support@playags.com or call 1-877-358-6300