AGS Field Service Knowledge Base
PAX Card not able to enter shuttle.
Cause
Insert offset not set or set incorrectly
Guide blocks misaligned
Bad Hall Effect sensor for shuttle homing
Loose shuttle belt tensioner
Solution
In the Machine Control menu adjust offset to align marks
Re-align guide blocks
Replace the bottom hall effect sensor for the shuttle
Recalibrate and tighten shuttle belt tensioner
For assistance email support@playags.com or call 1-877-358-6300