AGS Field Service Knowledge Base
-5100
Error Code: ‘5100’ with kit status: ‘Invalid’
The LCI kit did not load to the Progressive Controller or it is missing. Check Package Manager and see if the LCI number shows up.
Solutions?
Reboot the cabinet to try and send the LCI kit to the controller again.
Reboot the progressive controller and then reboot the cabinet.
Disconnect the Network cable from the game and reboot.
Been told we can delete the LIC from the controller and reload it but I couldn't figure out how to get this to work.
For assistance email support@playags.com or call 1-877-358-6300