AGS Field Service Knowledge Base
41.5
Problem
Reel skew: <reel number(s)>
This occurs when the reel is out of alignment with its expected position.
Solution
To resolve this, first close all doors, and then toggle the attendant key. This will force the reels to reinitialize.
Additional search word: 41.10 Reel Initialization error
For assistance email support@playags.com or call 1-877-358-6300