AGS Field Service Knowledge Base

28.0

Owned by Emery Redenius
Last updated: May 01, 2024
1 min read

Lost Ping to Server

 

Reboot the Progressive Controller through the start menu and then reboot the games.

 

Additional steps if necessary

  1. Remove the game from Progressive Manager

  2. Delete the game from Quickconfig

  3. Delete the game from dhcpmanagement

  4. Shut the game off

  5. Restart the Progressive Controller

  6. Turn the game on

  7. Auto-config at the game.

For assistance email support@playags.com or call 1-877-358-6300