AGS Field Service Knowledge Base
39.1 Data Logger Message Queue Full
Problem
Data Logger full. This is a communication issue between the EGM and the Progressive Controller. Make sure the Progressive Controller is on a working UPS and the controller is not stuffed in a corner with a bunch of items covering it, the controller needs to breath.
Solution
Reboot the cabinet
Restart the DL Service on the Progressive Controller
Ram Clear the game
For assistance email support@playags.com or call 1-877-358-6300