Error 25 and the game keep rebooting.

Before anything else is done check that the game is a 3D game. Any Atlas SSD paired with a 3D OS will cause this error.

In the past a 25 is the error occurs when the game requires a newer version of the SSD. There could be other causes too.

All 25.0 errors need to go to TAC for Engineering assistance. If class 3 try to get logs if possible.

Unplug the sas harness, ram clear the cabinet and then perform the setup. Then plug the sas back in.

And reboots resolved my rom issue it seems, not sure if it'll come back though.

single sas setup:

Ran into this issue again during theme change last week with error code 25 and game rebooting. From what I’ve noticed, it’s been resolved when casino player tracking is up and then I would have to ram clear the game again to set game to dual SAS, once dual SAS is set and game comes up, I would then ram clear again to set back to single SAS in which resolved the reboot and 25 error code. Didn’t have to set to single SAS but did it to see if game would stay up and it did. Game titles were tiger lord and peacock beauty running on 3D19.1.

I am having all kinds of issues with 19.1. Constant boot ups and configuration errors. Is it anybody available to help over the phone?

Solution:

We had to disconnect the SAS cable cord; Which was G-Tech in this case. Option the games then reconnect the cable. Games came up with no issue after that.

You can add potion pays and Hai Long to the list of 25.0. Also I solved my issues by having the casino put the games back in service through their player tracking which they had the games locked out. Ram cleared and reconfigured after that with no issues.

I have this happening on some rise cabinets running Gorilla and Leopard hits. 20.1

Mine seem to do it after running awhile(days) But will eventually go back to 25.0. I was hoping it was just due to the games sitting idle for so long. Mine are part of casino expansion and aren’t live yet.

I have found that if the game boots with a 25.0 it will just boot loop. If you trigger door switch it will boot with door error and stay up, until you clear door error then error 25.0 and reboot again. I tried booting game again with door error. Then keying into menu and clearing door error while still in menu screen. The game will exit menu and load without error 25.0 and seem to work fine until it doesn’t.

Per: Jason Cherkas

20.2 Atlas 3D Player and SAS Progressives

When configuring Atlas 3D Player themes with version 20.2 and SAS (backend controlled) Progressives the games will:

Boot Loop with an error 25

Configure but the progressive meter does not increment

We have confirmed that setting up SAS progressives for the following list of themes does not work when using 3D Player:

Red Silk

Aztec Chief

Monkey Temple

Lucky Lantern

Pot o Luck

Captain's Riches

Tiki Fortune